UpClean Solutions

Residential & Commercial Cleaner Lead

Job ID: 100261

Employment Type: Full-Time

Pay: $23.00 per hour

Language Requirement: Ability to communicate effectively in English

Why Join UpClean Solutions?

At UpClean Solutions, we’re committed to creating cleaner, healthier, safer, and more welcoming environments while building rewarding careers through professional growth, leadership development, and advancement opportunities.

Benefits May Include

• Competitive Pay
• Paid Training
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Career Advancement Opportunities

Learn more about our mission, values, culture, leadership principles, and career opportunities at www.upcleansolutions.com/home/about

Basic Job Requirements

Applicants should be able to:

• Be at least 18 years of age or otherwise legally authorized to perform the essential duties of the position.
• Understand and follow instructions in English.
• Possess a valid driver’s license and maintain an acceptable driving record where driving is an essential function of the position.
• Have a minimum of three (3) years of professional cleaning, sanitation, janitorial, facility services, supervisory, or related experience.
• Demonstrate leadership experience and the ability to lead a team.
• Thrive in a fast-paced, dynamic work environment.
• Demonstrate strong attention to detail, leadership, customer service, problem-solving, time management, teamwork, and safety awareness.
• Drive to assigned customer locations, quality inspections, site surveys, and meetings as required.
• Safely push cleaning equipment weighing up to 150 pounds.
• Move cleaning equipment, tools, and supplies into and out of company vehicles.
• Use carts, dollies, and other equipment to transport supplies and equipment.
• Climb stairs where applicable.
• Work at heights up to 40 feet, when required and properly trained.
• Follow company safety policies, quality assurance procedures, sanitation protocols, and cleaning standards.
• Perform physical work for extended periods, including standing, walking, climbing stairs, lifting, bending, reaching, kneeling, and crouching.
• Safely operate cleaning equipment, tools, and machinery.
• Wear required personal protective equipment (PPE), including protective footwear, gloves, eye protection, and other required safety equipment.
• Work in residential, commercial, healthcare, and other environments that may include dust, allergens, pets, noise, and varying temperatures.
• Travel between customer locations while supporting and monitoring team performance.
• Maintain regular attendance, punctuality, and schedule flexibility, including evenings, weekends, and holidays when required.

Physical Requirements

This position requires frequent lifting, carrying, pushing, pulling, climbing, reaching, kneeling, crouching, standing, walking, operating cleaning equipment, and performing other physical activities associated with professional cleaning services.

Reasonable accommodations may be available for qualified individuals with disabilities.

Background Screening & Employment Verification

Employment offers may be contingent upon the successful completion of applicable:

• Criminal Background Screening
• Motor Vehicle Record Check
• Employment Verification
• Professional Reference Checks
• Credential and Certification Verification

All screenings are conducted in accordance with applicable federal, Colorado, and local laws and may require separate written authorization.

Job Overview

As a Residential & Commercial Cleaner Lead, you’ll perform professional cleaning and sanitation services while helping lead daily operations, quality assurance, customer service, and team performance.

Working closely with cleaning professionals, supervisors, and management, you’ll support training, inspections, site surveys, operational excellence, and consistent service delivery. You’ll receive ongoing training to perform your responsibilities safely, professionally, and in accordance with company standards and industry best practices.

Key Responsibilities

Cleaning & Sanitation Services

• Perform professional cleaning, sanitation, floor care, surface maintenance, inspections, reporting, and restocking activities.
• Sweep, mop, vacuum, dust, clean, sanitize, and disinfect designated areas.
• Remove stains, address spills, and maintain the cleanliness of assigned facilities.
• Clean restrooms, breakrooms, offices, common areas, entrances, and other designated spaces.
• Perform approved floor care procedures, including sweeping, mopping, vacuuming, and specialty floor maintenance.
• Support deep cleaning, specialty cleaning, and property turnover projects.
• Follow approved cleaning procedures, checklists, and Scope of Work (SOW) requirements.

Team Leadership & Employee Support

• Assist with directing daily cleaning operations and work assignments.
• Support recruiting, onboarding, training, mentoring, and employee development.
• Provide coaching, guidance, and performance feedback.
• Help ensure team members follow company cleaning procedures and safety requirements.
• Participate in team meetings, safety meetings, and training sessions.
• Promote employee accountability, productivity, and high-quality service delivery.

Quality Assurance & Inspections

• Conduct quality inspections and monitor work performance.
• Perform sanitation walkthroughs and submit reports to Quality Assurance and Operations Management.
• Identify service deficiencies, sanitation concerns, and opportunities for improvement.
• Verify completion of cleaning tasks and quality standards.
• Support quality assurance documentation, service logs, inspection reports, and corrective action activities.
• Help maintain consistent service delivery across all assigned locations.

Customer Service & Client Support

• Communicate professionally with customers and facility representatives.
• Answer questions regarding cleaning programs, checklists, and service expectations.
• Review and communicate Scope of Work (SOW) requirements with customers and team members.
• Collect customer feedback and support customer satisfaction initiatives.
• Resolve or escalate service-related concerns while maintaining exceptional customer service.
• Build positive customer relationships through professionalism and responsiveness.

Operations & Service Coordination

• Support daily residential and commercial cleaning operations.
• Conduct customer site surveys and facility assessments.
• Assist with workload planning, task assignments, and service scheduling.
• Support implementation of Standard Operating Procedures (SOPs).
• Help maintain operational efficiency, consistency, and service excellence.
• Assist management with special projects and operational initiatives.

Inventory & Equipment Management

• Manage cleaning supplies, inventory, and equipment assigned to work locations.
• Help ensure proper storage, handling, and use of cleaning products and equipment.
• Monitor inventory levels and proactively communicate supply needs.
• Report damaged equipment, maintenance concerns, and operational issues.
• Assist with maintaining company vehicles, equipment, and tools in clean, safe operating condition.

Safety & Risk Management

• Promote a culture of safety by following and reinforcing safe cleaning practices.
• Identify and report hazards, accidents, incidents, and unsafe conditions.
• Follow PPE requirements and chemical safety procedures.
• Support compliance with OSHA requirements, company safety policies, and customer-specific safety protocols.
• Participate in safety inspections and corrective action activities.

Administrative & Reporting

• Complete cleaning checklists, inspection reports, service logs, and operational documentation.
• Track service completion, quality observations, and customer feedback.
• Maintain accurate inspection, inventory, training, and service records.
• Support workflow improvements and operational efficiency initiatives.

Additional Responsibilities

• Drive to customer locations, inspections, meetings, and site surveys as required.
• Coordinate with management, customers, and team members to support exceptional service delivery.
• Assist with special projects, emergency response cleaning, and event-related cleaning services.
• Perform other duties as assigned.

Preferred Qualifications

• Experience in residential cleaning, commercial cleaning, janitorial services, healthcare cleaning, industrial cleaning, or facility services.
• Previous supervisory or team leadership experience.
• Experience conducting quality inspections and customer site surveys.
• Knowledge of professional cleaning methods, sanitation procedures, equipment, and chemicals.
• Familiarity with OSHA safety requirements, PPE, and chemical safety practices.
• Experience using cleaning checklists, service guides, inspection reports, and quality assurance systems.
• Strong customer service and communication skills.
• Experience leading teams while delivering exceptional customer service in residential or commercial cleaning environments.

Equal Employment Opportunity

UpClean Solutions is an Equal Opportunity Employer committed to equal employment opportunity, pay transparency, workplace safety, and compliance with all applicable federal, Colorado, and local employment laws.